Call Flow Map

Start
📲
Inbound CallEntry point
Greetings
👋
Upfront GreetingWelcome message
🤖
Auto AttendantIVR key press menu
Users & Groups
📞
ExtensionIndividual user
🔔
Ring GroupRing multiple users
Rules
🌙
After HoursSchedule routing
⚙️
Ring RulesPer-user behavior
End
📬
VoicemailVoicemail box
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📲 Drag "Inbound Call" from the panel
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